Frequently asked questions
- Can I trial the product before buying a subscription?
Yes, absolutely. All new users receive a 14 day free trial at sign up.
- Do I need to provide a credit card to sign up for the trial?
No, the trial doesn't require you to introduce any credit card.
- What features do I get with a trial account?
The trial account includes the same features as the paid account.
- What is your refund policy?
We offer a 30-day money back guarantee if you're not fully satisfied.
- Can I cancel my subscription at any time?
Yes. You can cancel your monthly / annual subscription at any time
- How do I cancel my subscription?
By email at email@example.com or from your personal space.
- Are you planning to add more features or metrics?
Yes, absolutely. The product is in constant evolution.
- What shall I do if something doesn't work as expected?
Please let us know, and we'll fix it right away!
- Could you add a certain metric or feature?
We love feedback. Let us know, and we'll try to prioritize it.
- Do you provide customer support?
Yes. We can assist you during the onboarding or if you have any questions.
- Is there any documentation?
Yes. Please check our Help Center.
- Can I suggest new features or visualizations?
Yes. Please, let us know if you have any feedback.